I have a ZTE flip phone Model Z232TL that I bought because somehow Tracfone was hookwinked into using ZTE. I had two flip phone prior to this and I never had any problems (different manfacturers) but unfortunately I lost them (and of course flip phones are becoming obsolete).
I would not have bought this phone but as I said that's what Trac sells. It is the absolute most unfriendly phone I have had. Nothing is obvious or easy to do. Also, the information included when I bought the phone providing info on how to do things gives a minimum of info or help.
I'm unable to find how to get to the service site to find out how many minutes I have so I know if I have to add time.
I'm a basic user that's why I wanted to stay with a flip phone rather than moving to an Ipad. The phone is used only for emergencies and yet just getting what I need (including getting to my contacts and setting up contacts) from it is almost impossible.
Just thought I'd let you know of my very bad experience using ZTI.