Contact Information

ZTE Phone Numbers

Toll-Free Number:

  • (877) 817-1759

Sales Support:

  • (800) 617-5065

Service Provider Device Support:

  • (877) 817-1759
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Corporate Office Address:

ZTE Corporation
2425 N. Central Expy Suite 800
Richardson, Texas 75080
United States

Other Info:

Support is available from 8:00 AM CT to 9:00 PM CT, Monday through Friday
and 9:00 AM CT to 9:00 PM CT on the weekends.

Help in Social Networks:

Summary of ZTE Customer Service Calls

183 TOTAL
CALLS
85% SUCCESSFUL
CONNECTIONS
04:51 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact ZTE to Ask about:

Cards Question:

  • “My phone is burning up my sim cards and hands i need my phone replaced asap”
  • “My phone is burning up my sim cards”
  • “Zte blade x max wont register sim card”

Payments and Charges Question:

  • “My phone won't charge”
  • “Phone won't charge”
  • “Charging issues it's say I need an original charger but mines stopped working 2 weeks after I bought my phone”

Activation/ Cancellation Question:

  • “Got a ZTE need too activate”
  • “The phone refuses to activate. Store said is a software problem n if they do it, I would lose all my contacts n photos.” , Review #1290661

Product/ Service Question:

  • “Broken screen”
  • “Phone not working”

Request for Information Question:

  • “Long press screen how do I bypass it”

Staff Question:

  • “My phone keeps saying No Service”
  • “Service stinks”

Account Question:

  • “I cant get passed the original google account”

Other Question:

  • “Hot spot”
  • “Phone locked”
  • “Warranty”

ZTE Rating Stats

1.7 out of 5 stars
based on 65 reviews
See all 103 reviews

Rating trend

About

Top ZTE Services

Customer Care, Technical Support, Shipping Service

Top ZTE Products

Cell Phone, Zmax Pro Cell Phone, Max Xl Cell Phone

ZTE Pros and Cons

Pros: Zte zmax 2 z958, Staff at the cricket store who tried to help, Product, I got battery acid all over me, Good price on phone

Cons: Zte blade spark z971, Your phones suck, Screen arent that great, Not enough dogs, Next to zero technical support

Summary

ZTE USA, Inc. is a public company which specializes in manufacturing, marketing, and distribution of mobile devices. It was founded in 1998. The headquarters is based in Richardson, Texas, United States. There are also offices in Atlanta, Morristown (NJ), Bellevue (WA), and Kansas City. ZTE USA operates as a subsidiary of ZTE. The company offers the following products: phones, smart projectors, smart watches, Mobile Hotspots & Broadband Routers, and M2M/IoT. It also provides phone case, screen protector, chargers, and cable accessories. All products come with one-year limited warranty. There are discounts and special offers for bulk orders. ZTE USA ships the products nationwide. Order status can be tracked in personal profile on the company website.

ZTE reviews and complaints

ZTE is ranked 150 out of 1188 in Gadgets and Accessories category

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