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Summary of ZTE Customer Service Calls

117 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
04:45 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact ZTE to Ask about:

Cards:

  • “My phone is burning up my sim cards”
  • “Zte blade x max wont register sim card”

Staff:

  • “My phone keeps saying No Service”
  • “Service stinks”

Activation/ Cancellation:

  • “The phone refuses to activate. Store said is a software problem n if they do it, I would lose all my contacts n photos.”

Product/ Service:

  • “Phone not working”

Request for Information:

  • “Long press screen how do I bypass it”

Other:

  • “Charging issues”
  • “Can't send or receive mms messages”
  • “Google lock”

ZTE Rating Stats

1.7 out of 5 stars
based on 51 reviews
See all 70 reviews

Rating stats

  1. 27 reviews
  2. 13 reviews
  3. 8 reviews
  4. 2 reviews
  5. 1 review

About ZTE

Top 5 ZTE Services

Customer Care, Technical Support

Top 5 Likes about ZTE

Zte zmax 2 z958, Staff at the cricket store who tried to help, Product

Top 5 Dislikes about ZTE

Zte blade spark z971, Your phones suck, Fact that the people selling the phone are also confused, Every thing, Customer support

Summary

ZTE USA, Inc. is a public company which specializes in manufacturing, marketing, and distribution of mobile devices. It was founded in 1998. The headquarters is based in Richardson, Texas, United States. There are also offices in Atlanta, Morristown (NJ), Bellevue (WA), and Kansas City. ZTE USA operates as a subsidiary of ZTE. The company offers the following products: phones, smart projectors, smart watches, Mobile Hotspots & Broadband Routers, and M2M/IoT. It also provides phone case, screen protector, chargers, and cable accessories. All products come with one-year limited warranty. There are discounts and special offers for bulk orders. ZTE USA ships the products nationwide. Order status can be tracked in personal profile on the company website.

ZTE reviews and complaints

ZTE is ranked 115 out of 853 in Gadgets and Accessories category

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ZTE Stats

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Number of Reviews

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Number of Calls

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