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Summary of ZTE Customer Service Calls

47 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
05:18 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact ZTE to Ask about:

Cards:

  • “My phone is burning up my sim cards”

Product/ Service quality:

  • “Phone not working”

Other:

  • “I have problem with power button.”
  • “Optimizing app”
  • “Wife's zte not working”

About ZTE

Top 5 ZTE Services

Customer Care, Technical Support

Top 5 Likes about ZTE

Zte zmax 2 z958, Staff at the cricket store who tried to help, Product

Top 5 Dislikes about ZTE

Zte blade spark z971, Fact that the people selling the phone are also confused, Customer support

Summary

ZTE USA, Inc. is a public company which specializes in manufacturing, marketing, and distribution of mobile devices. It was founded in 1998. The headquarters is based in Richardson, Texas, United States. There are also offices in Atlanta, Morristown (NJ), Bellevue (WA), and Kansas City. ZTE USA operates as a subsidiary of ZTE. The company offers the following products: phones, smart projectors, smart watches, Mobile Hotspots & Broadband Routers, and M2M/IoT. It also provides phone case, screen protector, chargers, and cable accessories. All products come with one-year limited warranty. There are discounts and special offers for bulk orders. ZTE USA ships the products nationwide. Order status can be tracked in personal profile on the company website.

ZTE reviews and complaints

ZTE is ranked 105 out of 751 in Gadgets and Accessories category

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ZTE Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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