ZTE Contact Information

Toll-Free Number:

  • (877) 817-1759

Sales Support:

  • (800) 617-5065

Service Provider Device Support:

  • (877) 817-1759

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

ZTE Corporation
2425 N. Central Expy Suite 800
Richardson, Texas 75080
United States

Other Info:

Support is available from 8:00 AM CT to 9:00 PM CT, Monday through Friday
and 9:00 AM CT to 9:00 PM CT on the weekends.

Social Networks:

Summary of ZTE Customer Service Calls

144 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
04:55 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact ZTE to Ask about:

Cards:

  • “My phone is burning up my sim cards”
  • “Zte blade x max wont register sim card”

Activation/ Cancellation:

  • “Got a ZTE need too activate”
  • “The phone refuses to activate. Store said is a software problem n if they do it, I would lose all my contacts n photos.”

Staff:

  • “My phone keeps saying No Service”
  • “Service stinks”

Payments and Charges:

  • “One month into ownership it just went dead. Won't charge or fire up with a replacement battery.”

Product/ Service:

  • “Phone not working”

Request for Information:

  • “Long press screen how do I bypass it”

Other:

  • “Malfunction with my new phone fire cought”
  • “Sucks”
  • “I need a part”

ZTE Rating Stats

1.7 out of 5 stars
based on 56 reviews
See all 82 reviews reviews

Rating stats

  1. 30 reviews
  2. 15 reviews
  3. 8 reviews
  4. 2 reviews
  5. 1 review

Rating trend

About ZTE

Top 5 Likes about ZTE

Zte zmax 2 z958, Staff at the cricket store who tried to help, Product

Top 5 Dislikes about ZTE

Zte blade spark z971, Your phones suck, Most of all the features and functionality of this phone, Fact that the people selling the phone are also confused, Every thing

Summary

ZTE USA, Inc. is a public company which specializes in manufacturing, marketing, and distribution of mobile devices. It was founded in 1998. The headquarters is based in Richardson, Texas, United States. There are also offices in Atlanta, Morristown (NJ), Bellevue (WA), and Kansas City. ZTE USA operates as a subsidiary of ZTE. The company offers the following products: phones, smart projectors, smart watches, Mobile Hotspots & Broadband Routers, and M2M/IoT. It also provides phone case, screen protector, chargers, and cable accessories. All products come with one-year limited warranty. There are discounts and special offers for bulk orders. ZTE USA ships the products nationwide. Order status can be tracked in personal profile on the company website.

ZTE reviews and complaints

ZTE is ranked 123 out of 913 in Gadgets and Accessories category

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ZTE Stats

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Number of Calls

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