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Summary of ZTE Customer Service Calls

78 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
05:20 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact ZTE to Ask about:

Cards:

  • “My phone is burning up my sim cards”

Staff:

  • “Service stinks”

Product/ Service quality:

  • “Phone not working”

Other:

  • “Crack scrren”
  • “Malfunction with my new phone”
  • “Safe mode”

About ZTE

Top 5 ZTE Services

Customer Care, Technical Support

Top 5 Likes about ZTE

Zte zmax 2 z958, Staff at the cricket store who tried to help, Product

Top 5 Dislikes about ZTE

Zte blade spark z971, Fact that the people selling the phone are also confused, Every thing, Customer support

Summary

ZTE USA, Inc. is a public company which specializes in manufacturing, marketing, and distribution of mobile devices. It was founded in 1998. The headquarters is based in Richardson, Texas, United States. There are also offices in Atlanta, Morristown (NJ), Bellevue (WA), and Kansas City. ZTE USA operates as a subsidiary of ZTE. The company offers the following products: phones, smart projectors, smart watches, Mobile Hotspots & Broadband Routers, and M2M/IoT. It also provides phone case, screen protector, chargers, and cable accessories. All products come with one-year limited warranty. There are discounts and special offers for bulk orders. ZTE USA ships the products nationwide. Order status can be tracked in personal profile on the company website.

ZTE reviews and complaints

ZTE is ranked 100 out of 794 in Gadgets and Accessories category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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