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ZTE remains in operations in Russia despite the Russia-Ukraine war. Source: Yale School of Management
ZTE

ZTE

www.zteusa.com
What is your customer experience with ZTE?

ZTE Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • ZTE has 1.9 star rating based on 81 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Good price on phone, Nice looking, Product.
    Cons: Most of all the features and functionality of this phone, Being forced to have a zte phone, Could never find carrier signal.

  • Recent recommendations regarding this business are as follows: "Good net", "Deal with another provider", "Copy the design down so you have it", "Increase the net speed", "Go to heli".

View full overview ›

Media from reviews

ZTE - Change number
ZTE - Internet (w-i-f-i)ZTE - Internet (w-i-f-i) - Image 2ZTE - Phone not workingZTE - Companies that still do business in RussiaZTE - Want to unlock my phoneZTE - Want to unlock my phone - Image 2
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Top ZTE Reviews

Positive Review

"Problem with security design to access phone lost it"

stars-rating stars-rating stars-rating stars-rating stars-rating

The small design your phone requires to access the phone. Bought phone 2020. But volume to be able to decrease sound does not work so I put phone away cause...

Critical Review

"Purchased locked phone"

stars-rating stars-rating stars-rating stars-rating stars-rating

Purchased a refurbished, unlocked phone from web. Phone was not unlocked & they refused to assist me in unlocking phone. Now, Im stuck with an $82 phone that...

Show reviews that mention
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Thembisa M Zrs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kantharawichai, Maha Sarakham Province

My Wifi doesn't have a network since 6 of December its almost

Updated by user Jan 06, 2025

My ZTE Wifi just lost signal on 6th of December n I tried to take it out in plug n put it back in plug but still the network light is red and I tried to call go n it went straight to straight to voice mail

Original review Dec 30, 2024

My ZTE Wi-Fi lost network on the 6th of December and I thought I should pay maybe its because i was late on payment, still it remained the same. Till today it's still not working, so I'm now out of options but to contact you directly but it's very hard to get hold your organisation's contact number. Please assist me, here is the IMEI number 863671****93012

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Preferred solution: Fixing nerwork peoblem

Subash O Ynf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kathmandu, Bagmati

Change number

ZTE - Change number
Contains 1 confidential file for company representatives

I don't have number user name id pass how to i recover this net sir..plz slove this issues and change my number 982454**** I don't any clue for this type of issue. So check this photo of IP address of router and change my number immediately..

So check this problem reply me Immediately.. Okay sir thank you...

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User's recommendation: Good net

Shaneice B Gtj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pimpri-Chinchwad, Maharashtra

Some change my phone password

I want to remove the pin so I can get into my device because I have stuff to study on my business number is on it

View full review
Loss:
$11000

Preferred solution: I want to remove the pin off my phone to get access with my business

David K Iit

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Shrewsbury, Shropshire

Information

Instructions say this modem is dual band 5g and 2.4. my video door bell works on 2.4 how do I change settings in modem to accommodate this thanks

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Lillyann Qxd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Colombo, Colombo District

Warranty

Very bad the customer service in your company i have evidence for my feedback .

If need anyone please call me +947********

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Anonymous
map-marker Atlanta, Georgia

Purchased locked phone

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Purchased a refurbished, unlocked phone from web. Phone was not unlocked & they refused to assist me in unlocking phone. Now, Im stuck with an $82 phone that can not be used.

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User's recommendation: Deal with another provider

Catherine Cdg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Weaverville, North Carolina

Problem with security design to access phone lost it

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The small design your phone requires to access the phone. Bought phone 2020.

But volume to be able to decrease sound does not work so I put phone away cause company I bought it from would not repair it.

So I forgot this security your phone wants before it will open. Please help me get this issue resolved

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User's recommendation: Copy the design down so you have it

Asifa J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Reus, Tarragona

Internet (w-i-f-i)

ZTE - Internet (w-i-f-i)
ZTE - Internet (w-i-f-i) - Image 2

We want to cut our WI_FI our Home.. Please help us.

We want to cuttt our WiFi. Help us. Help. Help .

Help . Help.

Help . Helpppp

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Zyon Mxg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

Phone not working

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
ZTE - Phone not working

شاشة هاتفي مكسورة ،

وأحتاج إلى إصلاح هاتفي ، لذا لا يوجد مركز خدمة إصلاح في

طراز ZTE AXعلى 30 مايهيئة تنظيم الاتصالات: A2022PG

ON مزيد من العرض على الإنترنت للحصول على مشكلتي أو إصلاحها

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User's recommendation: Go to heli

Troy C Lrj

A company that sells cell phones and doesn't comply when they need to be fixed or replaced or refunded

My complaint is I spent $235 bucks on a phone that I cannot use because it's a piece of junk and when I call and try to talk to somebody I get a ***

View full review
Loss:
$235

Preferred solution: Full refund

Troy C Lrj
map-marker Calgary, Alberta

I can't get into my god damn phone

I don't understand why I have to pay to call in and get something done with my phone that I paid in full for to your company

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Mark K Xee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fredericton, New Brunswick

I can't receive calls but I can make calls out

I asked you what was wrong

I asked my carrier Bell to see what is wrong and I even took it to a cellphone repair shop They wouldn't touch it

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HARI G Ius

Slow of net work

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Hi ,

we are using ZTE net work with 1000mbps .But is work with very slow net work like 15 Mbps and use the proper connection

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User's recommendation: Increase the net speed

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Bristol, Bristol

Fix display

Contains 1 confidential file for company representatives

شاشة هاتفي هي مكسور احتاج مساعدة لاصلاحقا

كيف يمكنني الحصول على شاشة جديدة لهاتفي.

ZTE AXON 30

Ultرا موديل A2022Pجي

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Anonymous
map-marker Abu Dhabi, Abu Dhabi

Change in password for wifi rutor

My experience is very bad I tell everybody don't go party internet do and specially of Z tea device I give him to zero percentage is number

View full review

User's recommendation: My experience is very bad I give him zero marks because I change my internet 4G to 5G still not working last one week and nobody connecting with me I several time call and send a mail but no one to contact with me

PissedConsumer Official

Companies that still do business in Russia

ZTE - Companies that still do business in Russia
Explore video interviews

Since Russia has invaded Ukraine, PissedConsumer.com cant stay aside. With this review, we present our teams opinion only - nothing more than that.

We as an organization always defend the freedom of speech by providing a platform for consumers to voice their opinions and to talk about any problems they may have with various businesses.

Today, we want to give voice to the tragedy of the people of Ukraine and let the world know the truth.

A lot of major companies suspended their business in russia not to support the war.

However, there are still large international corporations that continue operating and paying taxes in russia.

Taxes that are used to finance the army of the aggressor. With this video, we want to show the consequences of such a decision for civilians in Ukraine and ask these companies to stop doing business in russia.

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