ZTE Reviews and Complaints
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Most Helpful
Zte hotspot with no data
purchased hotspot with 3g data for simple website. got it today. activated online per instructions. hotspot activated but no data(internet). after 4hrs on the phone with someone no data no internet. then someone told me i used my 3g data already. WOW. Tmobile you should be ashamed of yourself for allowing this level of bad service to happen with you name attached with this simple mobile mess. i have wasted $50. What a ripoff.
Review
Reason of review
Poor customer service
Preferred solution
Full refund
ZTE in Leawood, Kansas - Cheep phone
I have a model z300s1 This has got to be the absolute worse phone I have ever had please send me a better phone you can have this one back
Review
Cons
- Junk
Reason of review
Bad quality
Preferred solution
Trade me for a phone that's not cheap junk
ZTE - Red magic 3
they have a 15 days return policy but next to zero tech support. All i ask is to return the phone and i have not receive a response that is okay to return the phone. they dont have have a phone number to call.
Review
Pros
- Good price on phone
Cons
- Screen arent that great
- Next to zero technical support
Reason of review
Poor customer service
Loss
$450
Preferred solution
Full refund
ZTE - Bad service
I bought a ZTE phone, and it tried to hump me like an untrained dog, i said down boy and it just went to town on me. I called 911 from this phone and more dogs came and humped me even more. I have never been so violated by a cell phone. Then battery juice came out all over me, and i got a credit for an Uber.
Review
Pros
- I got battery acid all over me
Cons
- It did not hump me hard enough
- Not enough dogs
Reason of review
Fair pricing
Tags
ZTE - No Android upgrades for Blade V7
Meanwhile other companies guarantee 2 Android version ugrades per model this company doesn not bring nothing even revision patches. Crap company
Review
ZTE in Charlotte, North Carolina - Bluetooth will not connect to any device
Ran software update two days ago and since then my phone will not connect to any Bluetooth device period
Review
Reason of review
Bluetooth will not connect to any device
Preferred solution
Fix my phone
Transferred my current cell phone number to zte phone
I made one call. cannot call out or receive calls. suggestions. I went through safelink to do this.
Review
Product
Reason of review
Bad quality
Zte cell phone
It's the worst piece of *** I ever owned I want my money back I wish I had someone to sue this phone has wrecked my life I can't stop the repeated messages
Review
Product
Reason of review
Bad quality
ZTE in Morgantown, West Virginia - WORST PHONE I EVER BOUGHT
I purchased a ZTE MAX DUO LITE. From the wallmart in Bristol CT. It barely worked from the git go. Did not hold charge. And took literally days to charge up. After two months of trying everything I bought an LG. I kept going back to Wallmart and they said there was nothing they could do. So I sent seventeen emails to your company and did not receive one response. I still have the phone and charger. I have warned everyone not to purchase due to your quality of phone and terrible customer service. I am deaf so do not talk on phone. I used it for texting and internet. Will you do anything to correct the situation? You may contact me at email: reevegm@ymail.com. urgently.
Review
ZTE in Lusaka, Lusaka - Network problem
My phone is ZTE N9519 which the network is locked, I have tried in so many routerunlock to unlock it but still I can't get access to network
ZTE in Toronto, Ontario - Got rooked
Bought the Blade Max It was old when purchased.Had I known I wouldn't have bought it.No Canadian English,no Canadian flag emoji.Only comes in black.I like blue,green,pink or red.No case or protective cover available for it.I have a subscription for Apple music yet I can not get it on the Apple music app.Please fix these bugs for me.
Review
Product
Reason of review
Bad quality
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