Seller: Assurance Wireless Product: Zte Cell Phone Clear all filters (0 of 86 reviews match)
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Assurance Wireless in Dallas, Texas - HAVE RECEIVED MY NEW PNONE HAVE SET IT UP

NO ACTIVATION SO NEITHER OF MY PHONES LET ME MAKE PHONE CALL TO YOU MY NUM IS " 507-219-0098" I HAVE RECEIVED AN ZTE N9137 SPT THANKS YOU GERTRUDE ALLEN -BARREN PITTSBURG KS 66762 I NEED TO HAVE MY PHONE CONNECT HAVE A HUSBAND IN ICU AND ON DNR .
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Review
#1464255 Review #1464255 is a subjective opinion of poster.
Product
Zte Cell Phone
Reason of review
NEED SOMEONE TO CONTACT ME AND TURN MY PHONE ON RIGHT AWAY PLZ
The original phone is a ZTE - you know the phones that have the Cheap Chips - I have complained about this problem with 611 customer care again so they recently sent me another brand - or maybe it's the same cheap chips within???? anyway, I keep getting booted OFF THE...
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1 comment
Anonymous
#1675593

that is an issue with your carrier and not your phone(s)..... you are such a retard... do more research and troubleshooting before wasting several peoples valuable time.

Review
#1461883 Review #1461883 is a subjective opinion of poster.
Product
Zte Cell Phone
Reason of review
Bad quality

Assurance Wireless in Phoenix, Arizona - Still no working phone

1.0
Details
Im disabled and have no working phone and it dont look like there going to fix it and cant get another for 2 months ! assurance wireless is terrible
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Review
#1436526 Review #1436526 is a subjective opinion of poster.
Product
Zte Cell Phone
Cons
  • No help
Reason of review
Bad quality
Tags
  • Goverment phone
2.0
Details
I got this service three years ago and started out on Zte phone but now have Ans UL40. Both phones are *** Can't perform basic functions like ringing for calls and texts,calls out randomly to my contacts in phone book without prompting it, overheats when it is turned...
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5 comments
Anonymous
#1676171

I've been busy with other issues in my life and haven't had a chance to check in with the website that I scribe to for Class Action Lawsuits. I will try soon to reach out for help on their site and let them know that their is a few of Assurance Customers that want to join in the suit if they accept taking the case and contact a lawyer firm to represent the claim. Just hang in there guys and hopefully we can get some kind of relief from those crooked thieves.

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Review
#1429673 Review #1429673 is a subjective opinion of poster.
Product
Zte Cell Phone
Reason of review
Bad quality
I wrote to you about the ZTE and Access Wireless replaced the phone with an ANS UL40 cell phone. I am having the exact same problems as the ZTE telephone. Earlier last week, I could not call 911 after I found a dead body. I had to dial 911 twice before any calls got...
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Review
#1351214 Review #1351214 is a subjective opinion of poster.
Product
Zte Cell Phone
Pros
  • Some of the people are nice and appologetic
Cons
  • Phone and the hoops to correct the issue
  • Phone and customer service
  • Unreliability of product
Reason of review
Bad quality
1.6
Details
I have the ZTE Quest phone.. Worse piece of crap I have ever had.. it hangs up on my phone calls, try to make a phone call and it just closes it and goes back to the main page.. freezes up on me.. I need to be able to make phone calls. I don't even receive most fo my...
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2 comments
Peter White
#1570638

Assurance Wireless is a CRUMMY CELL PHONE COMPANY - and I hate waiting on the phone with their "This is VirginMobile cool young black people" singing the same tune OVER AND OVER AND OVER AGAIN ! That's just one more ANNOYANCE FROM THEM !

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Review
#1319473 Review #1319473 is a subjective opinion of poster.
Product
Zte Cell Phone
Pros
  • Its free service
Cons
  • Phone and customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
1.0
Details
I'm having a lot of issues with the ZTE QUEST cell phone. It will randomly freeze up and shutdown. It's very unreliable and a bunch of garbage. I'm buying a better phone and switching to a different carrier. I can't wait to throw this cell phone in the street, peel out...
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5 comments
Anonymous
#1619556

Ul 40 are not the top of the line phones .weather you pay or have free service /the phone has its problems~Assurance must of got one *** of a deal on then.To pawn them off on people.now as far as free service & phone. Assurance is getting paid regardless by the government .as I'm sure there are some fraud charges on phone not in use any longer.I spent 5 days trying to get hold of customer Service.

as that was a joke~ They just don't care Ok. Assurance is getting paid regardless.And dealing with customer Service in Mexico.there should be a class action suite filed.Because half the time you can't call out because the screen is non responsive or defective Phone .they knew all this / nothing new !

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Review
#1275168 Review #1275168 is a subjective opinion of poster.
Product
Zte Cell Phone
Reason of review
Bad quality

Assurance Wireless - If it doesn't work it's garbage, not a phone

1.1
Details
Wiped out all of my text messages while I was sleeping, I didn't touch it...two days after it reset the year to 2037 all by itself. Second ZTE (810?)...1st was the same. Intentionally giving us junk is not a service, it's fraud...no money involved means nothing, representing a known garbage phone as working is a LIE. CALL YOUR CONGRESSMEN/WOMEN!!! I AM!!!
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Review
#1222028 Review #1222028 is a subjective opinion of poster.
Product
Zte Cell Phone
Reason of review
Bad quality
1.1
Details
ZTE Quest is a horrible phone. There is not enough memory so it moves very slowly and it takes forever to send a text because of the delay between letters. I often have to pull the battery out just to hang up a phone call. They offered to send me a different phone and...
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Review
#1214602 Review #1214602 is a subjective opinion of poster.
Product
Zte Cell Phone
Reason of review
Bad quality

Contact ZTE Customer Service

Mailing Address:
ZTE Corporation
2425 N. Central Expy Suite 800
Richardson, Texas 75080
United States
Phone:
(877) 817-1759
All ZTE Contacts

ZTE Reviews

  1. 34 reviews
  2. 19 reviews
  3. 8 reviews
  4. 3 reviews
  5. 1 review
ZTE reviews
1.4
Details
I have called and talked to 3 different people and when we get to a certain point in the phone call, then they hang up or the phone disconnects and I have to start all over again, I want a new phone. model # zte n817 fcc id SRQ-ZTEN817 MEID DEC268 435 466 602 605 424...
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1 comment
Anonymous
#1494154

I am having the same issue

Review
#1176000 Review #1176000 is a subjective opinion of poster.
Product
Zte Cell Phone
Cons
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
either another phone or a box to send back yer *** product