Seller: Cricket Wireless Product: Zte Cell Phone Clear all filters (0 of 86 reviews match)
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1.5
Details
I've been a customer for just over a month. My issues started at the sale. She lied about what was included so that I worker switch over. She said my phone else have 32 storage but it only had 16.she offered me an SD card to replace the memory but that has now all of a...
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#1251107 Review #1251107 is a subjective opinion of poster.
Product
Zte Cell Phone
Reason of review
Not as described/ advertised

Cricket Wireless - About service

1.0
Details
This company lies you dont get 5.00 off auto pay i been with co.about 4 months never took 5.00 off .Dont buy any zte phones junk the co.never dont nothing .My son got zte phone payed over 100.00 and screen keeps cracking bull *** dont do nothing and insurance sucks got 75.00 *** the only 2 mths old the phone they wouldnt do nothing .Not a honest co.sucks.What good service go Metro pcs nicer phones plus its free .
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#1053250 Review #1053250 is a subjective opinion of poster.
Product
Zte Cell Phone
Reason of review
Bad quality

Cricket Wireless - Zte Cell Phone Review from Lewes, Delaware

1.4
Details
I recently switched from Metro PCS to Cricket. The reason I switched was because of where I live, the only service is Verizon, AT&T and Walmart's Straight talk. Well cricket is now AT&T, so I thought I'd give it a try. Well I get great service, but the phone is horrible. I can be on a call and it will start playing video games that aren't even downloaded or switch to airplane mode or just hang up. And at that point, I have totaled the battery out if it won't power off and restart. It's a pain in the ***. I don't know why I couldn't keep my old phone which was new and flash it over to Cricket. But I'm stuck with a POS phone till I can upgrade. Why do you take advantage of paying customers? Come on guys or gals, at least give us a good phone line LG. I've never had an issue with LG. I may not be a customer for long if you can't make sure you are using better products in the future. I look forward to getting this issue resolved soon. Thank you for your time. Steve Hale
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Review
#941997 Review #941997 is a subjective opinion of poster.
Product
Zte Cell Phone
Reason of review
Bad quality

Cricket Wireless in Riverside, California - Upgraded phone

2.7
Details
I entered the store located in Riverside Ca on Val Buren Blvd near Cypress on Saturday 9/16/2016 to purchase an upgrade cell phone. I selected the ZTE Grand X3. Sleek and nice looking phone. Once i paid and left I began to have issues with the quality of the calls. I could hear great but my friends/Family said there was bad static and I sounded like i was in *** I went back to the same store on Tuesday 9/20/2016 to get a replacement. I spoke to 2 salesmen who called the boss (Julian). He wanted to do a reset for the phone and send me on my way. I refused I wanted a replacement. After 1 1/2 hours a call with the District Manager (Miguel) they still refused to give me a replacement. I called Cricket Corporate who said it should be no problem. While I was talking to corporate in the middle of the store loudly they decided to replace the phone. I went on my merry way. within 2 days the phone began to have the exact issues. I took it back today on 9/26/2016 to get a refund I was told by Cricket Wireless as long as it was within 7 days I would incur no costs. WRONG I had to get $25 less because the guy could hear his friend very well so I was lying about the phone being "broken". Call to DM Miguel again still no resolution. So I lost $25.00 because the quality of the ZTE phone was horrible. I will never recommend them to anyone.
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Review
#926144 Review #926144 is a subjective opinion of poster.
Product
Zte Cell Phone
Cons
  • Manager insulted and blamed me
  • Miguel the district manager he basically said i was lying
Reason of review
Bad quality
Loss
$25
Preferred solution
Full refund
Tags
  • unfair fee

Contact ZTE Customer Service

Mailing Address:
ZTE Corporation
2425 N. Central Expy Suite 800
Richardson, Texas 75080
United States
Phone:
(877) 817-1759
All ZTE Contacts

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