Product: Zte Cell Phone Rating: 1 Star Clear all filters (37 of 86 reviews match)
Filter by rating
filters
Product:
Rating:

ZTE in Altoona, Pennsylvania - Pile of ***

1.0
Details
This is a total pile of junk I have ever had! Phone will not answer a call freezes up. I found the cure for this. Get large hammer and smash it! Get a good brand! I would rather use 2 cans and a string than this junk! At least the can and strings workes!
View full review
Review
#1480919 Review #1480919 is a subjective opinion of poster.
Product
Zte Cell Phone

Brightstar Device Protection - ***

1.0
Details
Every time I called and they gave me the run-around they sent me a faulty device and would not replace it
View full review
Review
#1477134 Review #1477134 is a subjective opinion of poster.
Product
Zte Cell Phone

Assurance Wireless in Phoenix, Arizona - Still no working phone

1.0
Details
Im disabled and have no working phone and it dont look like there going to fix it and cant get another for 2 months ! assurance wireless is terrible
View full review
Review
#1436526 Review #1436526 is a subjective opinion of poster.
Product
Zte Cell Phone
Cons
  • No help
Reason of review
Bad quality
Tags
  • Goverment phone
1.4
Details
I can't WAIT to get rid of this piece of garbage!! This AT&T ZTE phone is "the" worst phone I've ever owned. It's a piece of crap. Sent an important text with a photo of a letter to my sister, it NEVER GOT TO HER. Moreover, I cannot trace to whom that text went to....
View full review
Review
#1388702 Review #1388702 is a subjective opinion of poster.
Product
Zte Cell Phone
Cons
  • Most of all the features and functionality of this phone
Reason of review
Bad quality
Loss
$79
1.0
Details
This phone doesnt hold enough storage 7gb of bloatware is unessisary. I dont even use those pointless apps. I have no access to my sd card so i cant store anything music,movies etc...... And this phone wont allow me to screencast via otg or wireless.and it wont let me...
View full review
Review
#1366804 Review #1366804 is a subjective opinion of poster.
Product
Zte Cell Phone
1.0
Details
I found out that Walmart where the phone was purchased no longer carried the ZTE which also indicated that the phone was outdated. When I asked them to replace the phone they stated they needed to troubleshoot again after I had spent hours trying to resolve their...
View full review
3 comments
AlexTrac
#1563255

Hi TRUENeapolitanMastiff9. This is Alex from Total Wireless.

I read your post and am sorry you’re having some problems. We'd like to take a closer look into what's going on and ensure there is a resolution for you. Please chat with us using this link http://bit.ly/2lFFpmo.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

View more comments
Review
#1358047 Review #1358047 is a subjective opinion of poster.
Product
Zte Cell Phone
Cons
  • Chat discussion was false adversitement
  • Do not help you
  • Poor customer service knowledge
Reason of review
Warranty issue
Loss
$30000
Preferred solution
Let the company propose a solution
Tags
  • Total Wireless Corporate
1.0
Details
I PURCHASED A ZTE BLADE VANTAGE PHONE FROM DUANE READE JOURNAL SQUARE LOCATION. BEFORE PURCHASING THE PHONE I ASKED THE CASHIER AND THE SUPERVISOR THE RETURN POLICY,BOTH SUPERVISOR AND CASHIER TOLD ME THAT THE PRODUCT WAS RETURNABLE FOR EXCHANGE AND REFUND. SO I...
View full review
Review
#1350465 Review #1350465 is a subjective opinion of poster.
Product
Zte Cell Phone
Reason of review
Return, Exchange or Cancellation Policy
Loss
$67
Preferred solution
Full refund

ZTE - Not good

1.0
Details
My phone drops call and even after I gave the represenitive my name and number she never called me back when the call dropped
View full review
Review
#1305121 Review #1305121 is a subjective opinion of poster.
Product
Zte Cell Phone
Reason of review
Bad quality

ZTE - This is the fourth phone I have had replace due to over heat

1.0
Details
Over heating fourth phone and you don't want to refund my money for this phone. Well I'm calling Consumers and they will help me. You should be ashamed selling junk like this. My phone gets so hot that it burned my face. I want I full refund on this phone
View full review
Review
#1287943 Review #1287943 is a subjective opinion of poster.
Product
Zte Cell Phone
Reason of review
Bad quality

Contact ZTE Customer Service

Mailing Address:
ZTE Corporation
2425 N. Central Expy Suite 800
Richardson, Texas 75080
United States
Phone:
(877) 817-1759
All ZTE Contacts

ZTE Reviews

  1. 34 reviews
  2. 19 reviews
  3. 8 reviews
  4. 3 reviews
  5. 1 review
ZTE reviews
1.0
Details
I'm having a lot of issues with the ZTE QUEST cell phone. It will randomly freeze up and shutdown. It's very unreliable and a bunch of garbage. I'm buying a better phone and switching to a different carrier. I can't wait to throw this cell phone in the street, peel out...
View full review
5 comments
Anonymous
#1619556

Ul 40 are not the top of the line phones .weather you pay or have free service /the phone has its problems~Assurance must of got one *** of a deal on then.To pawn them off on people.now as far as free service & phone. Assurance is getting paid regardless by the government .as I'm sure there are some fraud charges on phone not in use any longer.I spent 5 days trying to get hold of customer Service.

as that was a joke~ They just don't care Ok. Assurance is getting paid regardless.And dealing with customer Service in Mexico.there should be a class action suite filed.Because half the time you can't call out because the screen is non responsive or defective Phone .they knew all this / nothing new !

View more comments
Review
#1275168 Review #1275168 is a subjective opinion of poster.
Product
Zte Cell Phone
Reason of review
Bad quality